Privacy Policy

At Deruhai, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from us.

By using our website, you agree to the practices described in this policy.

Information We Collect

When you visit our website or place an order, we may collect the following types of information:

Personal Information

Full name
Billing and shipping address
Email address
Phone number
Payment information (processed securely via third-party payment providers)

Order Information

Products purchased (dresses, tops, skirts, etc.)
Order history
Shipping details
Payment confirmation

Device and Usage Information

IP address
Browser type
Device type
Pages visited
Time spent on the website
Referring to the website or source

We collect this information to improve your shopping experience and provide better services.

How We Use Your Information

We use the information collected for the following purposes:

To process and fulfill your orders
To provide order confirmations and shipping updates
To communicate with you regarding customer support inquiries
To improve our website, products, and services
To detect and prevent fraud or unauthorized transactions
To comply with legal obligations

We do not sell your personal information to third parties.

Sharing Your Information

We may share your information with trusted third parties only when necessary, including:

Payment processors (e.g., PayPal, credit card providers)
Shipping carriers and logistics partners
Email and marketing service providers
Website analytics providers

These third parties may use your information only to perform services on our behalf.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

Remember your preferences
Improve website performance
Analyze website traffic
Personalize your shopping experience

You can turn off cookies through your browser settings, but some website features may not function properly.

Data Security

We take reasonable technical and organizational measures to protect your personal information

These measures include:

Secure servers
Encrypted payment processing
Restricted access to personal data
Regular system monitoring

However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to:

Fulfill your orders
Provide customer service
Comply with legal obligations
Resolve disputes and enforce agreements

After this period, your data will be securely deleted or anonymized.

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Request correction of inaccurate data
Request the deletion of your data
Object to certain data processing activities
Withdraw consent where applicable

To exercise any of these rights, please get in touch with us at:
deruhai@hotmail.com

Third-Party Services

Our website may include links or integrations with third-party services.

We are not responsible for the privacy practices of external websites or services. We encourage you to review their privacy policies before providing any personal information.

International Users

If you access our website from outside the United States, please note that your information may be transferred and stored in the United States or other countries where our service providers operate.

By using our website, you consent to such transfers.

Children’s Privacy

Our website is not intended for individuals under 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it promptly.