Terms & Conditions

Welcome to Deruhai. These Terms & Conditions (“Terms”) govern your use of our website and services, as well as any purchases made from our store. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully before using our services.

General Information

Deruhai operates this website. Throughout the site, the terms “we”, “us”, and “our” refer to Deruhai.

We offer this website, including all information, tools, and services available from this site, conditioned upon your Acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms.

Eligibility

By using this website, you confirm that you are at least the age of majority in your state or country of residence, or you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose.

Products and Descriptions

We strive to display our products (including dresses, tops, skirts, and other apparel) as accurately as possible.

However, we do not guarantee that:

  • Product images will appear identical on all devices
  • Colors or textures will be 100% accurate due to screen differences
  • Product descriptions are completely error-free

We reserve the right to modify or discontinue any product at any time without notice.

Pricing and Payment

All prices are listed in USD (United States Dollars) unless otherwise stated.

We accept secure payment methods, including PayPal and major credit/debit cards.

We reserve the right to:

  • Modify prices at any time, with or without prior notice.
  • Refuse or cancel any order if fraudulent activity is suspected.
  • Limit quantities purchased per order or per customer.

Order Acceptance

Once you place an order, you will receive an order confirmation email.

Please note that:

  • Order confirmation does not guarantee Acceptance.
  • We reserve the right to cancel or refuse any order for any reason, including stock availability, pricing errors, or suspected fraud.
  • If your order is canceled after payment, you will receive a full refund.

Shipping and Delivery

Shipping times are estimates only and are not guaranteed.

Delays may occur due to:

  • Customs processing
  • Weather conditions
  • Carrier delays
  • High order volume
  • Holidays or peak seasons

For more details, please refer to our Shipping Policy.

Returns and Refunds

Returns and refunds are subject to our Return Policy.

We only accept returns that meet eligibility requirements, and all refund decisions are made after inspection of returned items.

We reserve the right to refuse returns that do not comply with our policy.

User Responsibilities

You agree not to:

  • Use our website for illegal purposes
  • Attempt to hack, damage, or disrupt our website
  • Provide false or misleading information
  • Violate any applicable laws or regulations

You are responsible for maintaining the confidentiality of your account information.

Intellectual Property

All content on this website, including text, images, logos, product designs, and graphics, is the property of Deruhai and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without written permission from us.

Third-Party Services

We may use third-party services for payment processing, shipping, and analytics.

We are not responsible for any issues caused by third-party providers, but we will assist you whenever possible.

Limitation of Liability

To the fullest extent permitted by law, Deruhai shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Delays or failures caused by third-party services or carriers

All products are provided “as is” without warranties of any kind unless otherwise stated.

Accuracy of Information

We are not responsible for any inaccuracies, incompleteness, or outdated information on this site.

We reserve the right to correct errors and update information at any time without prior notice.

Privacy

Our Privacy Policy governs your submission of personal information.

We are committed to protecting your personal data and using it only for order processing, shipping, and customer service purposes.

Changes to Terms

We reserve the right to update, change, or replace any part of these Terms at any time.

It is your responsibility to check this page periodically for changes.

Contact Information

If you have any questions about these Terms & Conditions, please get in touch with us:

Email: deruhai@hotmail.com
Phone: +1 515 491 5082

Business Address:
5416 Cody Drive,
West Des Moines, Iowa,
United States

Customer Service Hours:
Monday – Friday
9:00 AM – 6:00 PM (CST)
Saturday & Sunday: Closed

Thank you for shopping with Deruhai.